Effective June 14, 2013
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used when you access www.finenyc.com or Drivio's mobile application (collectively the "Website") and/or use our online or mobile services (collectively the "Services"). We are committed to protecting your privacy and committed to developing technology that gives you the most powerful and secure online experience.
This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity.What we collect
During the registration process, the types of personal information you provide to us may include, name, email address, license plate number, vehicle identification number (VIN), username and password.
When you are signed into the Website or Service, we will use geo-location technology to determine your location when you request certain features of the Service. Your location will also be "grabbed" anytime you post a tip to the Website or Service. If we are unable to "grab" your location, we may ask you to specify your address when requesting services.How we use it
We use your personal information for the following purposes:
- To make the site easier for you to use by not making you enter your personal information more than once.
- To allow you to quickly manage and pay parking tickets.
- To remind you to feed a parking meter.
- To update you on street cleaning times where you are parked.
- To locate your car.
- To aggregate parking data in order to map/group the data. Your personally identifiable information is removed when the data is aggregated.
- To alert you of product upgrades, special offers, updated information and other new services we are providing.
- To provide feedback in an online survey.
- To request assistance or fill support requests.
We never sell or rent your personal information. We may disclose your personal information if required to do so by law (for example, a subpoena) or regulation, or in good faith to (a) comply with legal processes served on the site, or (b) protect our rights and property, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others.
When you register, we will not share your information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. We use personal information to reply to inquiries, handle complaints, provide operational notices, keep records up to date to notify you via periodic e-mails of technical service issues, specials, or other related product/service information. Your information may be shared with our agents or contractors for the purpose of performing service for the Website or Service.Security of your Personal Information
We strictly protect the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
We use SSL encryption when collecting or transferring sensitive data.Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by logging into your account.
Our web sites are not setup to track, collect or distribute personal information. Our site does generate certain kinds of non-identifying site usage data, such as number of hits and visits to our sites. This information is used for internal purposes only. The statistics contain no personal information and cannot be used to gather such information.